If you would like to organise some training with us, you can email training@avacadcam.com with a brief description of what you would like to learn from us, and we’ll get back to you. Alternatively, if you would like to discuss training options feel free to call us on +44 (0) 16250800 and a member of the team will be happy to help.

The AVA software is wide-ranging and modular so you only purchase what you need. We, therefore, customise training to suit the needs of our customers and what they actually require training in. We train all levels from designers and complete AVA novices all the way through to very technical experienced production engineers. Training starts with a personalised plan, our training is patient and moves at the pace of the trainee. This training can range from one to one, face to face training on-site, group training on/off-site, e-Training or simply a quick and easy ’top-up’ session delivered remotely.

The AVA software is modular, you only purchase what you need. Because our suite of products is wide-ranging & flexible, we’ll discuss your needs with you ahead of quoting for training.

We believe that the software is only as good as the person using it. The AVA software is a game-changer for any business, regardless of whether you are a freelance designer or a multimillion multinational. AVA Software can help your business grow. If the AVA Software is implemented, trained and adopted properly, it will dramatically change the way you design and produce. AVA training, as well as support and our measures to help you adopt not just the software, but also the updates through the year, is a top priority for us at AVA.

Readily available technology has enabled us to broaden these from good old fashioned ‘one to one’ face to face training, on-site with customers or at AVA’s head office in Macclesfield, (still probably the ‘gold standard’ of training methods) to include other, cheaper and more flexible, ways of increasing the skills and knowledge of individual designers, colourists and print technicians. Today these include:
• One to one personal face to face training on-site with customers or at AVA.
Group face to face training (for up to four people) on-site with customers or at AVA
E-training sessions (via direct computer to computer link) tailored to individual requirements. ideal for those ’top-up’ sessions
• AVA tutorials – free to all Development Plan holders and covering a range of topics from new features to advanced separation tips and tricks
• Movies, tips and tricks and workflow suggestions available through AVA Assist (online help accessible directly from the AVA software)
• AVA CAD Specialist Training Courses – varying in length from 1 -4 weeks these residential courses at AVA provide a thorough grounding in all aspects of the AVA software together with industry background knowledge and visits to working AVA installations in a range of different commercial environments.
Refresher training
• AVA TV live session
CAD Assessments

Contact AVA for more details on how we can help you to devise a cost-effective program to help you ensure that you get the best out of both your technology investments and the people who use them

Our experience shows that with training, users of AVA are much more proficient with the software tools and CAD CAM workflow, completing projects more quickly and efficiently than ever before. Training can help make the difference to how quickly you get a return on your investment in AVA.

AVA CST stands for CAD Specialist training, which AVA has been delivering to students and customers for around 18 years. These courses are building blocks, and we provide certificates at the end of each course, which you can add to your CV.

CST Level 1 is entry-level and offers an overview of how to edit and repeat designs, do basic colour separations and make colourways, before creating attractive presentations of your designs to present to prospective clients.

CST Level 2 builds on the skillset you have acquired in the Level 1 course, introducing more separation techniques which help you to tackle more challenging designs. We also teach you how to visualise your designs on the products they are intended for, be it a wall, cushion, bed or shirt. The possibilities here are endless.

CST Level 3 develops your AVA skillset further, building on what you have learned in levels 1 and 2, but we talk more about preparing your designs for production which, in today’s climate, is considered vital. We teach you how you can avoid wasted time and money through colour management, which, when done well, has a positive impact on the environment.

One of our company core values is Life-Long Learning.

Life-Long Learning is the banner under which we group the training and development initiatives which we offer for the benefit both of our own staff and customers. There are multiple ways to keep your skills up to date; AVA Assist, AVA TV sessions, refresher training sessions and numerous others, for a full list of training products please follow this link. The software is continuously evolving and developing. As technology evolves, there are always new things to learn, both for us and for you. This is why we recommend that after your initial training, you have some refresher training once a year. This will bring you up to speed with the new developments we’ve made in the two software releases sent out to you in those 12 months. Some Managers may wish to ensure that the software skills levels remain high and seek reassurance that their high-value investment is being fully utilised, therefore CAD Assessments are available on request. These optional assessments are designed to deliver two benefits: 1) to highlight pertinent areas of the software, perhaps forgotten by the users 2) to highlight fresh areas for learning

The AVA Development Plan (DP) is our support & maintenance contract for our customers. It provides you with unlimited technical support, regular software updates and continuous development to make AVA better and – perhaps most importantly – compatible with future OS versions and hardware. A DP also gives you access to AVA Assist, our fantastic digital learning and support tool where you can find a wide variety of articles, video tutorials, feature overviews, step-by-step instructions and much more.

If you lose your USB iKey don’t worry! iKey insurance is included as part of your Development Plan, so if you lose or damage it just get in touch with us and we’ll issue you with a replacement immediately. 

For customers using our internet-based key codes, this is just a simple line of text that we can resend to you if needed. 

We’re really proud of the after care service we provide and we think this is one of the main reasons why people choose AVA.

Once your initial training & installation has been completed you will have unlimited access to our fabulous tech support team who are available by phone, email, Skype and remote screen sharing between 06:00-24:00 GMT. If you’ve got a question or suggestion just get in touch and we’ll be ready to help.

We also include a number of E-training hours with your Development Plan, which is a great way of connecting with you periodically, showing you what’s new and improving your AVA skills through some customised training with one of our experienced trainers.

And don’t forget to visit AVA Assist regularly – in addition to the direct contact with our team you can also search and browse the digital learning & support resources – which we are continuously adding to – on Assist whenever you need.


Yes we will! Once you’ve been trained, you will undoubtedly forget how certain tools work and may at times face a creative wall. Not to worry, our team of experts are available at your disposal via freephone hot lines, email and screen sharing applications. User adoption and offering a helping hand through your learning curve, is an area of customer care which we love.


The fastest way to speak to a member of the team is to pick up the phone and call our Technical Support team. We have a 3 ring answering policy, so you’ll never be left waiting!

Although anyone in the AVA team will be happy to help you there are two main channels of support available:

  • Our Tech Support team, who are available between 06:00-24:00 (UK) by email, phone, Skype, WhatsApp, WeChat, Qq and remote screen sharing.
  • AVA Assist – our constantly growing digital learning & support tool, which you can access from your Help menu in AVA and where you’ll find a wide variety of articles, video tutorials, feature overviews, step-by-step instructions and much more.

We have a number of feature and working technique movies, plus we can share longer, more in-depth movies with you on request. However, the best way to see the AVA software working to your personal requirements is to request a personal demo (either online or in person.)

Please contact: sales@avacadcam.com


We are asked this question many times. There are lots of differences between these two applications and it would take many pages to explain. AVA is a specialist application, developed specifically for the decorative and textile printing industries. As such, AVA provides a multitude of industry standard tools and working methods, which enhances and accelerates the creative and printing processes. AVA is a true end to end solution, providing solutions from the inception stage through to manufacturing, whether that be the production of artwork, rolls of digitally printed fabric or LVT flooring. Typical quick gains are: faster working, reduced lead times, higher output of designs, reduced errors and reduced sampling.

However, AVA is actually designed to compliment Adobe PhotoShop. PhotoShop provides a number of wonderful creative tools, so it’s important that you have the facility to use both and get the best of both worlds. AVA supports PSD, PSB and ASE files and the file exchange between the two applications is as close to seamless as possible.

We offer a range of software modules to suit different working methods. Please study the overview of modules and feel free to ask for a recommendation from our team (sales@avacadcam.com). We match the products to your needs and we never sell you software that you don’t need.

We’ve always placed great importance on our software development. We ensure forward compatibility with the associated hardware, drivers and operating systems. We also strive to provide our customers with regular industry leading updates, which include new and innovative features, new tools and working methods.

The price of the package depends on which modules you need, how much training you need and whether you choose to buy or lease (subscribe) the software. For more details about purchasing and leasing, please click here.

Yes. Pantone licenses can be purchased from AVA Sales for Fashion / Home and Pantone Plus Collections. Contact sales@avacadcam.com for more details.

You will receive an email containing a link to download the latest version of AVA. Instructions on how to install will be included, or a friendly member of our team will take you through the setup. 

Once installed you will need to ‘activate’ your license with the AVA Keying Utility application and your software key. You will either receive a Physical USB iKey or an internet-based key code. 


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